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The proof-of-payment that proves nothing

You're selling furniture, a car or appliances online. An eager buyer sends a convincing "proof of payment" — bank logo, reference number, correct amount — and pressure to release the goods "since it's paid, funds just take 48 hours to reflect." The screenshot is fabricated; nothing was paid.

The variant: the buyer "overpays," shows proof, and asks you to refund the difference — you refund real money against a fake payment. Because ordinary transfers are slow to recall and not chargeback-protected, goods and money are rarely recovered.

What to do: a payment exists only when *you* see cleared funds inside your own banking app — not an SMS, not a screenshot, not an emailed PDF. Never release goods, or refund an "overpayment," on the strength of a picture.

Threat examples

The screenshot "payment"
From:Marketplace buyer
Payment done! ✅ Here's the proof of payment from my bank — R6,500 as agreed.

Tap the outlined parts of the message to see the red flags

Payment done! ✅ Here's the proof of payment from my bank — R6,500 as agreed. It shows 48hrs to reflect on your side, but it's guaranteed. My courier is outside your area today, can he collect in an hour?